Hail damage claims in Chicago and across Illinois

The carrier called your roof cosmetic, or paid for one slope. I walk every slope myself, count the hits, record the dented metal, and build the file the insurer has to answer.

  • IL Public Adjuster #19461872
  • IN Public Adjuster #3556317
  • HAAG Certified Inspector
  • Licensed IL Roofing Contractor
Volodymyr Lukaniuk smiling, with short dark hair and a beard, in a dark blazer over a white open-collar shirt, on a dark blue background

How a carrier decides a slope is damaged

Each slope is judged on its own.

On the shingle

The impact

A damaging hit fractures the mat under the granules. Wear does not.

On each slope

The test square

A 10 × 10 ft area is chalked and every hit in it counted.

In the report

The decision

Enough hits: the slope is replaced. Too few: cosmetic or wear.

100 sq ft

One test square is one roofing square. The hit count a carrier treats as enough is its own guideline; your policy does not state it.

Where hail leaves proof that does not fade

Dented metal on the same side as the roof hits is hard to dispute, and it is often owed in the claim too.

ROOFVents and capsDented on the side facing the storm.
EDGESGutters and downspoutsA dimpled run shows the storm direction.
EQUIPMENTAC condenser finsSoft fins fold flat where stones hit.
OPENINGSWindow wraps and screensWraps dent, screens tear on the exposed side.
WALLSSiding and fasciaCracked vinyl or dented aluminium.
OXIDISED METALSpatter marksBright spots on dull metal point to a recent storm.
The storm date

I check your date against NOAA's Storm Events Database, which lists reported hail by county, date and stone size.

Two people at a wooden table, one pointing a pen at an insurance policy form on a clipboard, a laptop at the left edge

What my hail file puts in front of the adjuster

A square on every slope

Chalked, counted and photographed per elevation, so no slope is judged from another one.

Roofer's pricing

As a licensed roofing contractor I price tear-off, underlayment, flashing and vents that cannot be reused.

The metal inventory

Every dented gutter, vent and wrap listed as its own line, with the photo beside it.

The matching record

The shingle line and colour identified, and the supplier's answer on whether it is still made.

Had hail? Send me what you have before the insurer's visit

I'll tell you if the roof is worth claiming.

+1 224-481-2095 volodymyr@staterestoration.us
  • Free inspection and policy review, no upfront cost
  • Mon–Fri 9–6, Sat 9–5, Sun 10–5

Useful to have ready

  1. The storm dateEven an approximate one. I confirm it.
  2. Ground photos of the metalGutters, vents, the AC unit, one wide shot per side.
  3. The whole policyWith every endorsement, not only the declarations page.
  4. The carrier's reportIf it already inspected: the estimate and the photos.

Ask for a hail inspection

Give me the storm date and what the insurer has said so far, if anything.

Your storm details and photos stay with me and are used only to answer you about this roof.

Two endorsements that change a hail claim

Usually added at renewal. I look for both first.

Cosmetic damage exclusion

No payment for dents that do not affect function. Common on metal roofs.

What it changes
The test-square record carries the whole claim.

Roof surface payment schedule

Pays the roof covering at a percentage set by its age, not at replacement cost.

What it changes
The size of the roof payment, not coverage.
A hand resting on a home insurance form on a clipboard, its sections on personal details and previous insurance history visible
Endorsements sit after the main policy form, each with its own form number.

Illinois rules for a public adjuster who is also a roofer

I hold both licences, so these apply to me.

A person in a dark jacket holding a pen over a home insurance policy on a clipboard, a laptop in the lower right corner
  • Any pay from a contractor is disclosedA public adjuster must tell you if a firm working on your loss pays them.215 ILCS 5/1590(g)
  • You choose who repairs the roofNo contract may give the public adjuster the power to choose who repairs.215 ILCS 5/1590(j)(5)
  • No settlement without youOn request, you get the scope, amount and value in writing before you authorise a settlement.215 ILCS 5/1590(k)

Hail claim questions from Illinois homeowners

The adjuster wrote "cosmetic". Is the claim over?

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No. Ask which slopes were walked and the hit count per test square, then check for a cosmetic exclusion.

My neighbour got a new roof after the same storm. Why didn't I?

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Hail falls in swaths, but more often the inspection or the policy endorsements differed.

The storm was months ago. Can I still claim?

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Your policy sets a notice rule and a time limit to sue. Read both, and fix the storm date first.

Should I climb up and look?

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No. Photograph the metal from the ground; walking the roof adds marks.

My licence is issued under Article XLV of 215 ILCS 5. I work for the homeowner, not the carrier, and I am not a lawyer. Hail coverage depends on your own policy, and no result is promised here.